Introduction
Tour Tirana ("we", "us", or "our") operates the tourtirana.com website. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book a tour.
By using our website or booking a tour, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you book a tour or contact us, we may collect the following personal information:
- Your name
- Email address
- Phone number
- Tour preferences and booking details
- Messages you send through our contact form
We also collect anonymous usage data through standard web analytics to help us improve the website experience.
How We Use Your Information
We use the information we collect to:
- Confirm and manage your tour bookings
- Communicate with you about your reservation, including meeting point details and tour updates
- Respond to your questions and requests
- Improve our website and services
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Data Storage and Security
Your personal information is stored securely and accessed only by authorized Tour Tirana team members. We use standard security measures to protect your data from unauthorized access, alteration, or disclosure.
Cookies
Our website may use cookies to improve your browsing experience and collect anonymous analytics data. You can control cookie settings through your browser preferences.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for data processing at any time
To exercise any of these rights, contact us at [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Last updated: March 2026
Contact
If you have questions about this Privacy Policy, email us at [email protected] or visit our Contact page.